Services

WHAT SERVICES DOES THE BOSS OFFER?

As a competing service provider in the Chimanimani area, the BOSS seeks to offer what no other organisation in the area does: comprehensive, demand-driven business development services to members of the rural communities. Because the organisation is fully committed to the development of its members and customers, and because it is keen on designing its services in response to the needs and demands of its target market, the BOSS has developed five different, but complementary, service points in direct response to the requests of its future clientele.

SERVICE POINT 1: SIMPLE COMMUNICATIONS

The simple communications unit will offer members access to basic forms of communication such as telephones, fax and photocopying machines, and typing and word processing facilities in order to: promote the concept of and provide access to information technology; impact, empower and modernise the way rural communities conduct business; and assist in the overall development and advancement of Chimanimani.

SERVICE POINT 2: BUSINESS DEVELOPMENT AND ADVISORY SERVICES

The business development and advisory team will offer workshops and trainings on financial and non-financial topics such as financial planning and marketing strategies. The objectives of this unit are to design and deliver high-quality, demand-driven training programmes and offer technical assistance in various business-related subjects in order to strengthen and enhance the intellectual capacity, technical knowledge and skills base of its customers. The unit will also be responsible for the establishment and formation of a network of producer organisations affiliated to the CBT.

SERVICE POINT 3: APPROPRIATE TECHNOLOGY

The appropriate technology park will allow customers to rent or buy different forms of appropriate technologies such as peanut butter and candle making machines and oil presses. The objectives of this unit are to encourage the entrepreneurial spirit; create income-generating opportunities and employment possibilities; and enhance the quality of life within the rural communities through giving them access to productive machinery.

SERVICE POINT 4: INFORMATION AND RESOURCES

The information and resource centre will disseminate and give members access to important information on business and social issues such as HIV/AIDS and policy research in order to build the intellectual capacity of informal sector participants; create knowledge-based communities; and promote both youth and adult education in the rural areas.

SERVICE POINT 5: MICROFINANCE

In response to the demands, the goal is to create micro-lending facilities, which will offer financial and non-financial services to the economically disadvantaged in order to successfully develop, advance and sustain individual and community-based enterprises.

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