Business start-up training: Self-employment training and business development support services to assist participants in starting their own businesses.  This training motivates participants to consider self-employment in the informal sector as a viable career option.  It also arms them with the skills needed to identify and capitalize on business opportunities. 

Business improvement training: Business management training and advisory services for those already in business.  This program assists entrepreneurs in the areas of good business practices such as marketing, credit management and general financial management skills such as bookkeeping and costing. 

Training of trainers (TOT): Technical assistance, organisational development and capacity building training for national and local community associations, government departments and other NGOs providing services to those who operate in the informal sector.

Assistance in credit access: ZOIC aims to assist selected participants in acquiring financial (specifically, credit) services through its business start-up and business improvement training programmes as well as through other institutions with which it will form collaborative linkages.  The organisation has made tremendous strides in this endeavour through the Chimanimani Business One-Stop Shop .